Privacy Policy

Introduction

This Privacy Policy applies to the FixioMoto mobile application (the "Application"), developed by Omar Haddia / OmarDevSolutions ("Service Provider"). The Application allows users to submit images and motorcycle details to receive motorcycle analysis and mechanical advice via an AI-based chat feature. The Application is available on Google Play Store and Apple App Store.

By using the Application, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Application.

Information We Collect

Personal Information (Optional for Support):

The Application does not automatically collect any personal information. The only personal information you may voluntarily provide is your email when contacting support. This information is used solely to respond to your support request.

Motorcycle Data:

You may submit the following information for analysis:

• Motorcycle make, model, year, and fuel type
• Photos of motorcycles or motorcycle parts

No other information is collected or required.

How Your Data is Used

Real-time Processing: Motorcycle data and images are processed in real-time to provide analysis or AI chat responses.

No Storage: Neither the Application nor external APIs store your images, text inputs, or motorcycle data permanently.

APIs Used:

• Image Analysis API: Temporarily processes images to detect motorcycle faults. Images are deleted immediately after processing.
• AI Chat Mechanic API: Processes user text input to provide advice. Text is deleted instantly after response generation.

No Further Use: Your data is never sold, shared, or used for any other purpose.

Third-Party Services

The Application may use trusted third-party services for AI and image processing. These services:

• Only process your data temporarily to provide requested analysis.
• Do not retain or store any images or text beyond the session.
• Are bound by confidentiality obligations.

Data Sharing

FixioMoto does not share your motorcycle images, data, or text inputs with third parties except:

• When required by law (e.g., court order, legal investigation)
• To protect the rights, property, or safety of the Service Provider or users
• With trusted service providers under strict confidentiality agreements

Data Retention

No images, motorcycle details, or chat messages are stored permanently. Temporary data used for processing is deleted immediately after use.

Children's Privacy

The Application is not intended for children under 9 years old.

We do not knowingly collect data from children.

If you believe your child has submitted data, contact us at genioweb.es@gmail.com for immediate deletion.

Security

We take reasonable measures to protect your data during transmission and processing, including encryption. However, no system can guarantee absolute security.

Your Choices

You can stop using the Application at any time by uninstalling it. This will terminate all data processing.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continuing to use the Application after updates constitutes acceptance of the changes.

Contact Us

If you have any questions regarding this Privacy Policy, contact us at:

Email: genioweb.es@gmail.com